/* Academia AG · Agentes Educativo + Soporte Técnico */
.ag-agent-launcher{
  position:fixed;right:22px;bottom:22px;z-index:9998;
  display:flex;align-items:center;gap:10px;padding:11px 15px 11px 11px;
  border:1px solid rgba(255,255,255,.18);border-radius:999px;
  background:linear-gradient(135deg,#005134,#123d35);color:#fff;
  box-shadow:0 18px 45px rgba(0,0,0,.32);font:800 13px/1.1 Montserrat,Arial,sans-serif;
  cursor:pointer;transition:.18s ease;backdrop-filter:blur(16px)
}
.ag-agent-launcher:hover{transform:translateY(-2px);box-shadow:0 22px 55px rgba(0,0,0,.38)}
.ag-agent-launcher:focus-visible{outline:3px solid rgba(120,199,166,.45);outline-offset:3px}
.ag-agent-launcher__icon{width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:rgba(255,255,255,.14);font-size:18px}
.ag-agent-launcher__copy{display:grid;text-align:left;gap:2px}
.ag-agent-launcher__copy small{font-size:9px;letter-spacing:.12em;text-transform:uppercase;color:#b8e6d4;font-weight:850}

.ag-agent-panel{
  position:fixed;right:22px;bottom:82px;z-index:9999;width:min(405px,calc(100vw - 28px));height:min(650px,calc(100vh - 120px));
  display:none;grid-template-rows:auto auto 1fr auto auto;overflow:hidden;
  border:1px solid rgba(255,255,255,.13);border-radius:26px;
  background:linear-gradient(160deg,rgba(10,25,34,.985),rgba(7,20,27,.99));
  box-shadow:0 28px 80px rgba(0,0,0,.46);color:#edf5f2;backdrop-filter:blur(22px)
}
.ag-agent-panel.is-open{display:grid}
.ag-agent-head{display:flex;align-items:center;gap:12px;padding:17px 18px 14px;border-bottom:1px solid rgba(255,255,255,.08)}
.ag-agent-brand{width:38px;height:38px;border-radius:13px;display:grid;place-items:center;background:linear-gradient(145deg,#0b6b4b,#005134);font:900 13px/1 Montserrat,Arial,sans-serif;box-shadow:inset 0 0 0 1px rgba(255,255,255,.13)}
.ag-agent-headcopy{min-width:0;flex:1}.ag-agent-headcopy strong{display:block;font:800 14px/1.2 Montserrat,Arial,sans-serif;color:#fff}.ag-agent-headcopy span{display:flex;align-items:center;gap:6px;margin-top:4px;color:#8fa8a1;font-size:11px}
.ag-agent-status-dot{width:7px;height:7px;border-radius:50%;background:#78c7a6;box-shadow:0 0 0 4px rgba(120,199,166,.09)}
.ag-agent-close{width:34px;height:34px;border:0;border-radius:11px;background:rgba(255,255,255,.06);color:#dce9e4;font-size:20px;cursor:pointer}.ag-agent-close:hover{background:rgba(255,255,255,.1)}

.ag-agent-modes{display:grid;grid-template-columns:1fr 1fr;gap:8px;padding:12px 14px;border-bottom:1px solid rgba(255,255,255,.07)}
.ag-agent-mode{border:1px solid rgba(255,255,255,.08);border-radius:14px;background:rgba(255,255,255,.035);padding:10px 11px;color:#aebfba;text-align:left;cursor:pointer;transition:.16s ease}
.ag-agent-mode strong{display:block;color:inherit;font-size:11px;line-height:1.25}.ag-agent-mode span{display:block;margin-top:3px;font-size:9.5px;opacity:.78;line-height:1.25}
.ag-agent-mode.is-active{background:rgba(120,199,166,.11);border-color:rgba(120,199,166,.3);color:#dff5eb}

.ag-agent-messages{min-height:0;overflow:auto;padding:17px 15px 10px;scroll-behavior:smooth}
.ag-agent-message{display:flex;margin:0 0 13px}.ag-agent-message.is-user{justify-content:flex-end}.ag-agent-bubble{max-width:86%;padding:11px 13px;border-radius:16px;font-size:12.5px;line-height:1.52;white-space:pre-wrap;overflow-wrap:anywhere}
.ag-agent-message.is-assistant .ag-agent-bubble{background:rgba(255,255,255,.055);border:1px solid rgba(255,255,255,.075);color:#dce8e4;border-top-left-radius:6px}
.ag-agent-message.is-user .ag-agent-bubble{background:#0b6247;color:#fff;border:1px solid rgba(120,199,166,.22);border-top-right-radius:6px}
.ag-agent-message.is-system .ag-agent-bubble{max-width:100%;width:100%;background:rgba(255,210,122,.07);border:1px solid rgba(255,210,122,.14);color:#dbcda8;font-size:11px}
.ag-agent-thinking{display:inline-flex;gap:4px;align-items:center}.ag-agent-thinking i{width:5px;height:5px;border-radius:50%;background:#9cb3ad;animation:agAgentDot 1.1s infinite}.ag-agent-thinking i:nth-child(2){animation-delay:.16s}.ag-agent-thinking i:nth-child(3){animation-delay:.32s}@keyframes agAgentDot{0%,70%,100%{opacity:.28;transform:translateY(0)}35%{opacity:1;transform:translateY(-3px)}}

.ag-agent-quick{display:flex;gap:7px;overflow:auto;padding:8px 14px 10px;scrollbar-width:none}.ag-agent-quick::-webkit-scrollbar{display:none}.ag-agent-chip{flex:0 0 auto;border:1px solid rgba(120,199,166,.18);border-radius:999px;background:rgba(120,199,166,.055);color:#bfe8d8;padding:7px 10px;font-size:10px;font-weight:700;cursor:pointer}.ag-agent-chip:hover{background:rgba(120,199,166,.11)}

.ag-agent-compose{padding:11px 13px 13px;border-top:1px solid rgba(255,255,255,.07);background:rgba(3,12,17,.32)}
.ag-agent-inputrow{display:flex;align-items:flex-end;gap:8px}.ag-agent-input{min-height:43px;max-height:112px;resize:none;flex:1;border:1px solid rgba(255,255,255,.1);border-radius:15px;background:rgba(255,255,255,.045);color:#fff;padding:11px 12px;font:12px/1.45 Montserrat,Arial,sans-serif;outline:none}.ag-agent-input:focus{border-color:rgba(120,199,166,.38);box-shadow:0 0 0 3px rgba(120,199,166,.07)}.ag-agent-input::placeholder{color:#718881}
.ag-agent-send{width:43px;height:43px;flex:0 0 43px;border:0;border-radius:14px;background:#0b6a4c;color:#fff;display:grid;place-items:center;cursor:pointer;font-size:18px}.ag-agent-send:disabled{opacity:.4;cursor:wait}
.ag-agent-meta{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:8px;color:#688079;font-size:9.5px;line-height:1.3}.ag-agent-ticket{border:0;background:none;color:#91d8bc;font:750 9.5px/1 Montserrat,Arial,sans-serif;padding:0;cursor:pointer}.ag-agent-ticket:hover{text-decoration:underline}

.ag-agent-ticketbox{display:none;margin-top:10px;padding:11px;border-radius:13px;background:rgba(255,255,255,.035);border:1px solid rgba(255,255,255,.075)}.ag-agent-ticketbox.is-open{display:block}.ag-agent-ticketbox p{margin:0 0 8px;color:#9db0aa;font-size:10px;line-height:1.4}.ag-agent-ticket-actions{display:flex;gap:7px}.ag-agent-ticket-actions button{border:0;border-radius:10px;padding:8px 10px;font:750 10px/1 Montserrat,Arial,sans-serif;cursor:pointer}.ag-agent-ticket-confirm{background:#0b6549;color:#fff}.ag-agent-ticket-cancel{background:rgba(255,255,255,.07);color:#dce8e4}

@media(max-width:680px){
  .ag-agent-launcher{right:max(14px,env(safe-area-inset-right));bottom:calc(88px + env(safe-area-inset-bottom));padding-right:12px}.ag-agent-launcher__copy span{display:none}
  .ag-agent-panel{right:7px;left:7px;bottom:calc(78px + env(safe-area-inset-bottom));width:auto;height:calc(100dvh - 100px - env(safe-area-inset-bottom));max-height:none;border-radius:22px}
}